Privacy Policy

Privacy Policy – Nellyvia

Last updated: March 22, 2026

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from nellyvia.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.

Additionally, as you browse the Site, we collect information about:

  • The pages you view
  • The products you view
  • The websites or search terms that referred you
  • How you interact with the Site

This is referred to as “Device Information.”

Cookies and Tracking Technologies

We use the following types of cookies:

  • session_id: unique session identifier (referrer, landing page, etc.)
  • shopify_visit: no data held, expires after 30 minutes
  • shopify_uniq: counts visits per customer, expires at midnight
  • cart: cart identifier, persists for 2 weeks
  • secure_session_id: secure session identifier
  • storefront_digest: identifies password-protected visitors

We also use:

  • Log files (IP address, browser type, ISP, pages visited, timestamps)
  • Web beacons, tags, and pixels to track browsing behavior

Order Information

When you make or attempt to make a purchase, we collect:

  • Name
  • Billing and shipping address
  • Payment details (e.g., credit card information)
  • Email address
  • Phone number

This is referred to as “Order Information.”

How We Use Your Personal Information

We use your personal information to:

  • Process and fulfill your orders
  • Send invoices and order confirmations
  • Communicate with you
  • Screen for fraud and security risks
  • Provide marketing offers (if you have opted in)
  • Improve and optimize our website (analytics, user experience, advertising performance)

Sharing Your Information

We share your information with trusted third parties:

  • Shopify (e-commerce platform)
  • Google Analytics (website analytics)

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

We may also share your data to comply with legal obligations or protect our rights.

Behavioral Advertising

We may use your information to provide targeted advertising via platforms such as Facebook, Google, and others, based on your preferences.

Do Not Track

Please note that we do not alter our data collection practices when we detect a “Do Not Track” signal from your browser.

Your Rights (GDPR)

If you are a resident of the European Union, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing

To exercise your rights, contact us at: hello@nellyvia.com

Please note that your data may be transferred outside of Europe (e.g., Shopify in Canada or the United States) in compliance with GDPR requirements.

Data Retention

Unless you request deletion, we retain your order information for accounting and operational purposes.

Changes

We may update this Privacy Policy at any time to reflect legal or technical changes. The latest version will always be available on this page.

Contact

📧 Email: hello@nellyvia.com
📍 Address: Bergensesteenweg 81, 1651 Beersel, Belgium